Ford S Max the rear door will not open I can hear the switch working and the key switch working How can I get it to open
Country: United KingdomMake: FordModel: S maxYear: 2007Engine: heavy oil - 1753cc
Only the switch on the door and the key switch
Hello, I hope I can offer you some assistance.
Is this the tailgate that won't open? Or a rear passenger door?
Let me know and I'll reply as soon as I'm able to.
sorrry yes it is the tailgate that I can not open
yes it is the tailgate that I can not open
Hi Sean are you still with me on this problem
Hello again, sorry I was still logged in but not at my computer.
The usual fault that causes this concern is the tailgate latch itself. To open the tailgate requires damaging the latch, you need to cut a hole in the plastic and release it. Below shows where you need to cut, there are a couple of style latches so I'll include both.
number 1 is a new style latch, the arrow shows where you need to cut the plastic number 2 is the old style. I suspect given the age of your car that it will be an old style latch.
If you can access the latch then you need to cut as shown below and release the latch.
If you can't access the latch then you need to remove the scuff plate along the boot floor and unbolt the latch striker, the tailgate will then open with the striker still attached, you then cut the latch and release the latch as shown below.
Cut as shown above and release with a screwdriver as shown below.
Obviously to access the latch to start with you need to fold the seats down, also before doing this make sure you have a new latch to fit.
Let me know if I can assist any further or if you have more questions.
hi Sean that sound lovely put the tailgate is shut and I can only see a little bit of the latch
as I said previously if you can't see the latch properly you need to remove the scuff panel, it clips in, lift it up to unclip it.
The scuff panel is number 3 shown below, you can then unbolt the striker plate.
Let me know if I can assist further.
Ford Master Tech since 2001 & MOT tester mechanic since 1984.
Hi Sean sorry that will not work seems like the scuff is a hole and not a slot for the latch and will only pull out about 1"
Hello again, the scuff panel only needs to come up enough to remove the two striker bolts. Then the whole lot should come up. The only other option it to remove the tailgate trim panel, this has a screw in each side in the handle then it unclips. You should then be able to access the latch.
Let me know if I can help any further.
Hi Sean thanks , ,hi Sean that sound lovely put the tailgate is shut and I can only see a little bit of the latch
Attachments are only available to registered users.