How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bob Your Own Question
Bob, UK Ford Car Mechanic
Category: UK Ford
Satisfied Customers: 2046
Experience:  ATA Tech, Ford Tech,6 Years with Ford, 4 years with MG Rover
Type Your UK Ford Question Here...
Bob is online now
A new question is answered every 9 seconds

mondeo 2008 1.8 Diesel Titanium xfuel gauge..reads 100 miles..drove

Customer Question

Mondeo 2008 1.8 Diesel Titanium X
Fuel gauge drops as normal to 1/4 full and comp reads 100 miles approx to empty. Suddenly drops to zero. Had new sender unit installed last month with computer check - asured problem rectified.
Filled tank and drove first time long distance since repair three days ago. Gauge and computer read as normal to 1/4 full and approx 100 miles to empty then did a further 57 miles without either gauge or computer altering. Refilled tank needle and comp went to max.
It would appear that the replacement sender unit was not the problem - what else could it be?
Submitted: 4 years ago.
Category: UK Ford
Expert:  Bob replied 4 years ago.

Hi there hope i can be of assistance,

Ok next they should check for any software updates for the instrument cluster. If already done, then a full function test of the instrument cluster should be carried out while the fault is occuring. Its important that the fault is present or all the tests will be invalid.

If a fault is found, then the cluster is at fault.

if no fault is found, then its likely to be a faulty sender unit( which will be covered under warranty for 12 months, or local wirining at the sender.

Thanks Bob

Customer: replied 4 years ago.

Thank you Bob for your response but you really haven't given me a reason for the problem with my fuel gauge.


I am fully aware that if the new sender unit is faulty or becomes faulty within twelve months it will be replaced under guarantee. This written on the receipt from the garage.


The rest of your reply indicates that I need to go back to the garage and have them test the electronics to ascertain what the problem is. Naturally, I was going to do this anyway as it is the only course open to me.


What I had hoped you would be able to tell me is that this was a known fault and that by replacing/adjusting a certain componant would rectify the problem. Armed with this information I could then return to the garage and suggest that they inspect that part and justify to me why the replacement sender unit had not recified the problem and should not have been replaced in the first place.


The garage state on their invoice that they carried out a computer check on the gauge and found that it was functioning correctly and they charged me £45 + VAT for doing just this. The total Invoice was £365 and I have reason to believe that the sender unit was not the problem in the first place.


So once again, thanks Bob but you have not given me a difinitive answer to my problem.


I shall be very glad to provide more information if it will help. Due to family circumstances I am not able to take the car back to the garage for around three weeks so this may give you time to research and give me a more definite response.





Expert:  Bob replied 4 years ago.

Thanks for the reply,

This is a known issue, with the fuel sender unit being the cure. This is Ford Technical Service Bulletin 05/2006.

Also detailed in this bulletin, is an updated resistor card. This is locates directly ontop of the sender unit and includes re-newing the local part of the wiring loom.

I cant give you a efinaitive answer without tests, as the sender unit has been replaced, its unlikely to be this. The next test must be the guage, when the fault is occuring or no fault will be found....... which is what i suspect is what happened when the dealer checked the gauge.

Thanks bob

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Previous | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX

Meet The Experts:

  • Trev


    UK Ford Car Mechanic

    Satisfied Customers:

    NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician
< Last | Next >
  • Trev's Avatar


    UK Ford Car Mechanic

    Satisfied Customers:

    NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician
  • Matt's Avatar



    Satisfied Customers:

    BEng hons Mech engineering, in auto industry 22 years
  • neil's Avatar


    UK Ford Car Mechanic

    Satisfied Customers:

    started as appentice electrician , now specialise in transit
  • Gary Robinson's Avatar

    Gary Robinson

    UK Ford Car Mechanic

    Satisfied Customers:

    25 years of working on Fords, from Cortina's to Kuga's.
  • Billy's Avatar


    Trainer/Master tech.

    Satisfied Customers:

    Trainer 8+ years, Master tech. 10+ years, SAE member
  • Ross's Avatar


    Diagnostic and repair technician

    Satisfied Customers:

    Licensed diagnostic and repair technician
  • DR CAR's Avatar

    DR CAR


    Satisfied Customers: