I pay the csa via direct debit a set amount today four times that amount went from my account due to a reassessment at no time was I informed of this and it has come as a shock .I contacted the csa this evening by phone and got nowhere I am so angry this is theft and I am now struggling to live this month a further seven payments of £800 over the next seven months are due I want to stop them taking money I can not afford I have no contact with my child as my partner left me please advise thanks
HiWhen was the re-assessment?Claire
Hi iClaire it was 2010 but the csa did not follow it through until now hence the debt incurred , I only found out about it when the money was taken out today
HiHow much are the arrears?Claire
HiYou need to make a formal complaint in writing to the CSA and ask for the arrears to be repaid at a reasonable rate given the fact that the mistake was theirs and not yours It is also sensible to get a copy of your file under the Freedom of Information Act (it costs £10)Use this to get the assistance of your MP - you are not the person who has caused these arrears so payment should be at your convenience and not theirsClaire
25 years experience of all aspects of family law
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