Its really a conduct issue as he has been with us for over 2 years, we have regular meetings which include training and recently we have had 2 new starters so there has been more training. However following his wife leaving we have been able to see his true performance and have seen that his wife was making appointments for him and he was claiming that he made them. Therefore he has been fooling us (as such) into us believing that he had the skills for the job when this wasn't the case.
He choice to not do the presentation was a complete lack of respect for the task in hand and the rest of the team. We had a new starter last Monday and they did the presentation this morning without any complaint.
Where do we go from here, as he is trying to undermine the telesales teams motivation and just do what he wants to do.
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