UK Electronics Repair Questions? Ask a Technician ASAP
Hi there and welcome
Can you tell me please the make and model of the device?
apart from the time not showing, is the device still functioning?
The clock is done automatically over the internet. Is the recorder connected to the internet?
It is the internal memory that's faulting and it is causing issues with the firmware, it is the only cause left for this and probably why it froze. But there is no way to turn off the clock or even change the time, it is always on and auto updates over the internet.
I am really sorry but for this problem you will need to return the unit to have it replaced. It will be covered by the warranty if this has not expired and the replacement will be done at no cost. If the warranty has expired, a repair is not possible, it would cost more then the value of the recorder.
I am really sorry about this and if you would like any additional information please do not hesitate to let me know.
And if you can please perform a rating via one of the stars at the top of the screen then submit, that would be greatly appreciated.