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Anthony InfoTech
Anthony InfoTech, Technician
Category: UK Electronics
Satisfied Customers: 13914
Experience:  Audio Visual Technician
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I need a replacement remote GLED 2407HDB. The tv is on

Customer Question

I need a replacement remote GLED 2407HDB. The tv is on standby but the remote is not working- have tried new batteries but there seems to be something broken inside it rattles when remote is shaken. Help please
Submitted: 11 months ago.
Category: UK Electronics
Expert:  Anthony InfoTech replied 11 months ago.

Hello

Welcome

Just to rule out any other issue can you switch the set on AT THE SET ITSELF?there will be an on/off switch or a channel switch?

Anthony

Customer: replied 11 months ago.
Already tried that Anthony
Expert:  Anthony InfoTech replied 11 months ago.

Does it switch ON ?

Customer: replied 11 months ago.
It's on standby
Customer: replied 11 months ago.
It is switched on
Customer: replied 11 months ago.
The remote is not workinb
Expert:  Anthony InfoTech replied 11 months ago.

Sorry I am confused now....is it ON running or in standby please?

Expert:  Anthony InfoTech replied 11 months ago.

So if you switch TV on with on/off switch at TV itself is it ON and running or in standby

Customer: replied 11 months ago.
The power is going to the tv - the remote wil not work- the tv is black- not working
Customer: replied 11 months ago.
The tv is on standby
Expert:  Anthony InfoTech replied 11 months ago.

Its not the remote then its the TV itself faulty

Expert:  Anthony InfoTech replied 11 months ago.

The set is stuck in standby

Expert:  Anthony InfoTech replied 11 months ago.

Because the set should start up manually if its working OK

Customer: replied 11 months ago.
No it is the remote
Customer: replied 11 months ago.
My question is where can I buy a replacement remote?
Expert:  Anthony InfoTech replied 11 months ago.

Your remote is likely to be OK, unless its damaged as well as the TV.........please understand the TV should come ON manually ....it is not doing that

Expert:  Anthony InfoTech replied 11 months ago.

That means if you got another remote it STILL wont come ON

Expert:  Anthony InfoTech replied 11 months ago.

Has the penny dropped?