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Rob
Rob, Technician
Category: UK Electronics
Satisfied Customers: 5246
Experience:  Many years of practical, hands on experience repairing numerous electronic components.
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Goodmans-Digital TV Receiver-GDR11. Serial Goo4748077236

Customer Question

Goodmans-Digital TV Receiver-GDR11. Serial Goo4748077236 ( 201101 ). Installed-6/12/11. I can't switch off the red spot; unable to open TV programmes. I am 91 years & disabled.  Jack

Submitted: 1 year ago.
Category: UK Electronics
Expert:  Rob replied 1 year ago.
Hello Jack

Can you try unplugging the device at the plug and leave it unplugged for 15 minutes.
Then plug it back in and see if it now works?

Let me know what happens
Thanks
Rob
Customer: replied 1 year ago.

Hi Rob, many thanks. after 15 minutes- replugged result = OK. rating 100%.


 


Is this action free?


 


Jack. 4.00pm-2/2/2013.

Expert:  Rob replied 1 year ago.

Hi Jack,

Thats great news, glad it worked for you.

There is a charge for asking this question.

I am assuming that you dont want a subscription to this site, so I will get this checked out for you.

If its there, Ill get it removed for you

Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
If you need to ask me anything after rating, please just follow the link in the welcome email
Thanks
Rob


Rob, Technician
Category: UK Electronics
Satisfied Customers: 5246
Experience: Many years of practical, hands on experience repairing numerous electronic components.
Rob and 4 other UK Electronics Specialists are ready to help you
Customer: replied 1 year ago.

Exxpert's advice was first class. I questioned why I have been charged


£22. Seem extortionate particularly as the problem was the Goodman's


product. i am 91 years of age, disabled, need my savings hence my query


re the 'Free' offer. Please confirm that it will be refunded?


 


Jack v. Candy

Expert:  Rob replied 1 year ago.
Hi Jack
This is Rob, the technician that resolved your problem.
Sorry, I have no control over the deposits made or any special offers. I have made sure that you are not signed up for any subscription charges, so there will be no further payments.

Glad the box is now ok

Best wishes
Rob

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