Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!

Hi, my name is XXXXX XXXXX will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We will go back and forth exchanging information (if needed) about your problem until we're finished.
2. I will only give you the best possible Answer for your problem without the ability of actually being present with you.
3. Understand that I am a real hands on Master Technician and fix these issues everyday in my shop in FL.
4. Remember to leave a Positive Rating after we're finished to compensate me for my time just like you would at a repair shop.

* Favorable outcomes are always desired, but are sometimes out of both of our control.

What type of DVD's are you using? i.e. DVD -R, DVD +R, etc.