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Good morning, our Phillips wall mountd Plasma tv keeps switching

 

Customer Question

Good morning, our Phillips wall mountd Plasma tv keeps switching itself off aftr 8 minutes. What can be the problem please. Is it the on/off switch on the4 side? It isn't anything to do with sky as we have plugged in small tv and that works fine? HELP my hubby has spat his dummy out big style lol!

 

Optional Information:
Make: Philips
Model: 42" WVGA plasma monitor Pixel Plus

Already Tried:
Nothing - besides swiching everything off then on again and it works for say 5-6 minutes then swiches off

Submitted: 286 days and 16 hours ago.
Category: UK Electronics
Value: £21
Status: CLOSED
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Expert:  Anthony InfoTech replied 286 days and 16 hours ago.

Hello
Welcome
Thanks for the Question

I will need the model number please if you cant get it from the back it will be on the owners manual?

Is the powerlight blinking when it shuts down?please tell me everything to do with the powerlight colour etc

Anthony

Customer replied 286 days and 16 hours ago.

Gave wrong email address : it is XXXXX@XXXXXX.XXX.


 


Only number I have is BDS4231R/00


 


TV is attached to wall so cannot look at back :(

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Expert:  Anthony InfoTech replied 286 days and 16 hours ago.

Hi

Sorry for delay lost connection,
Yes this is a philips plasma moniter

Is it always exactly 8 minutes?you dont have a timer set in the menu?

Anthony

Customer replied 286 days and 16 hours ago.

Not exactly 8 mins but not far off

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Expert:  Anthony InfoTech replied 286 days and 15 hours ago.

Hi

Is the powerlight blinking when the set shuts down please?

Anthony

 
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Hi, I have a Samsung series 7 TV (EU46D7000 LUXXU) for which 3/12/2013
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