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I have a Foxstat-HDR purchased i december 2009. It has worked

 
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  • Answered by:Anthony InfoTech
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Customer Question

I have a Foxstat-HDR purchased i december 2009. It has worked fine until now. The hard disc is only 23% full. I turn it off at the switch socket each evening.

It turns on but will not turn off, only by the means of the wall switch. When on it will not change stations nor carry out any other functions. It is on but frozen. The retailer suggested I dis-connect it for an hour then re-connect. At first this worked but no longer does so. What do I do next.

Barry Kidd
01423 503298

 



Already Tried:
Several times dis-connected for an hour or longer and then re-connected

Submitted: 286 days and 18 hours ago.
Category: UK Electronics
Value: £22
Status: CLOSED
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Expert:  Anthony InfoTech replied 286 days and 15 hours ago.

Hello
Welcome
Thanks for the Question

Initially try and format the disc and see if that corrects the problem if not then the firmware is going to be bad, humax have made a number of changes to correct issues they have had with their units across models

http://www.humaxdigital.com/uk/support/downloadcenter_model.aspx?category_seq=65

Follow the guidance carefully using the tabs at the top of the page

Let me know if you need more info

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Many Thanks
Anthony

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Expert:  Anthony InfoTech replied 285 days and 4 hours ago.

Hi

Please let me know if I can do anything else here and please dont forget to rate me if your happy with the answer

Many thanks
Anthony

 
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