hello, we have recorded a programme from yesterday and it is listed in the Playback Recordings screen (men, record, recorded programmes) we can highlit it, but when we press OK , there is no thumbnail picture, but a purple rectangle appears with an arrow pointing out of each corner and the word "exit" flashes up on the right of it. we have tried viewing a programme we recorded a week ago and that works. what can we try now? We have tried switching off and on but that makes no difference. we have a PVR-9300T.
switching on and off, looking through the handbooks, looking on the web.
Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
Hello there, unfortunately I expected someone to answer last night, as your site said "a technician is waiting to answer your question" My problem was the Humax helpline was not open til this morning, and I wanted it sorted last night. So this morning this problem was actually dealt with by the Humax Helpline. Therefore I would be grateful if you could cancel this question for me, so that I do not have to pay (i paid by paypal). However, I have bookmarked your site in case I need help again. Please confirm, thank you. Christine Dancey