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I have a Philips 32PFL7762D/05 TV but have not been able to

 
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  • Answered by:Anthony InfoTech
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Customer Question

I have a Philips 32PFL7762D/05 TV but have not been able to store all digital channels since the recent switch in London. Initially the channels are stored and all are accessible, however within an hour I lose all but BBC channels. I also have not been able to access the red button since the switch over. Is there anything more that I can do, other than to keep re-installing/re-tuning?

 

Optional Information:
Make: Philips
Model: 32PFL7762D/05

Already Tried:
Re-installing digital channels

Submitted: 383 days and 15 hours ago.
Category: UK Electronics
Value: £21
Status: CLOSED
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Expert:  Anthony InfoTech replied 383 days and 15 hours ago.

Hello
Welcome
Thanks for using JustAnswer

Have you switched from analogue to digital or was this another re-tune in the digital band when you started haing probs?

Are you watching the set through an aerial?

Anthony

Customer replied 383 days and 14 hours ago.

The UK is currently undergoing a full switch over to digital and the re-tuning was part of this switch over. It is since this switch over that I have been having problems. I have another TV (Sony) which has managed the switch over without any issues.

We are watching through an ariel

Accepted Answer

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Expert:  Anthony InfoTech replied 383 days and 14 hours ago.

Hi

Its possible the set is picking out the wrong MUX (multiplex)so you should find out the frequencies of your BBC channels and do a manual tune as the auto-tune is not accurate its only accurate with analogue, it will try and lock to a different transmitter get weak then drop the signal which I think could be happening with your set this will explain also why the red/text isnt working correctly

http://www.digitaluk.co.uk/how_do_i_switch/connections__and__retuning/retuning_instructions

Theirs more about this above

Let me know how this goes
Anthony

Expert TypeTechnician
Category: UK Electronics
Pos. Feedback: 93.6 %
Accepts: 449
Answered: 4/26/2012

Experience: Audio Visual Technician

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