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sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 22530
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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I am trying to connect my phone to my car via usb However I

Customer Question

Hello. I am trying to connect my phone to my car via usb However I am getting the message usb unreadable
JA: What is the model/year of your Volvo?
Customer: V40 and it is brand new
JA: What year is your V40?
Customer: 2016
JA: Are you fixing your V40 yourself? What have you tried so far?
Customer: I have tried connecting it to usb I have tried changing the usb to all different setting on my phone side I cannot think of any other options
JA: Anything else you want the mechanic to know before I connect you?
Customer: No that is all thank you
Submitted: 9 months ago.
Category: UK Car
Expert:  sprinkles08 replied 9 months ago.

Hello and welcome to JustAnswer!

The issue may be that the phone isn't compatible with the system. If you can give the phone make and model I can try and determine if the phone is compatible.