How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 21429
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
Type Your UK Car Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

I mobilizer won't reset, 05 Fiesta, Battery had died, put

Customer Question

I mobilizer won't reset
JA: What is the model/year of your Ford?
Customer: 05 Fiesta
JA: Are you fixing your Fiesta yourself? What have you tried so far?
Customer: Battery had died, put new on and discovered the mobilizer issue
JA: Have you tested the battery with a voltmeter? And can you see if it's leaking or not?
Customer: It new
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: UK Car
Expert:  sprinkles08 replied 1 month ago.

Hello and welcome to JustAnswer!

You don't mention exactly what the issue is but if the battery was disconnected then factory security would need to be disarmed. Have you pressed the unlock button on the key fob?

Customer: replied 1 month ago.
Unfortunatey, at the moment, the car is used infrequently and we found the battery was flat and so was taken off the car to recharge. This has been done previously when we had battery issues and a new battery was fitted, only about 6 months ago, without an issue. On putting the battery back on the car, the imobilizer light on the dash flashes and stops the car starting.
I have tried both the fob and the spare key but to no avail.
The car is currently without an MOT/Tax and is the reason I had tried to start the car to take it for an MOT test.
Expert:  sprinkles08 replied 1 month ago.

What happens when the unlock button on the key fob is pressed?

Customer: replied 1 month ago.
The central looking on doors unlock.
Expert:  sprinkles08 replied 1 month ago.

What specifically happens when trying to start the engine?

Customer: replied 1 month ago.
It doesn't turn over! The imobilizer light flashes on the dash.
Expert:  sprinkles08 replied 1 month ago.
The starter never engaged? It didn't start and die and then lock the starter out?
Customer: replied 28 days ago.
Not that I remember! As I have said previously it's not the first time we've had the battery off the car but is the first time we've had issue. Again, the fob both opens and locks doors. On trying to start the imobilizer light flashes (pad lock symbol) on the dash and nothing happens.Sorry about the sporadic nature of the replies but I do not always have access to my emails.
Expert:  sprinkles08 replied 27 days ago.
Does the fuel pump run when the key is turned on? Does the engine light do a bulb check and go out?
Customer: replied 27 days ago.
I am unsure about the fuel pump but the engine light bulb is on and has been for some time, some issue with a sensor (sorry I ca't remember which) that was diagnosed at Ford garage but has not been fix but also has not caused any issues as car was running fine before all this happened.
Expert:  sprinkles08 replied 27 days ago.

The engine light doesn't do a bulb check and go off? If it doesn't go off after about three seconds then that should indicate the engine controller isn't awake, usually due to a loss of power or ground or an internal failure.

Related UK Car Questions