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Marty, European Car Expert
Category: UK Car
Satisfied Customers: 394
Experience:  ASE & Bosch Certified Master Tech. Over 30 years experience.
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My fob has stopped working so brought a new bat and still

Customer Question

My fob has stopped working so brought a new bat and still won't work. I then started using the key now I have locked my van and cannot unlock it again?
JA: Does the engine turn over? How old is the battery?
Customer: Yep it's fine battery wise?
JA: What year is your Van?
Customer: 2005
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Well after a couple of hours I managed to use the key to get back in now it's done it again?
JA: Anything else you think the mechanic should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 3 months ago.
Category: UK Car
Expert:  Pete replied 3 months ago.

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Is this a metal key you are now using and are you locked out of your vehicle with the metal key with you but it will not unlock the vehicle or are you able to gain access now but the engine will not start?

Let me know so we can continue,thanks Pete

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