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sprinkles08
sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 21599
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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Ford Focus VIN: 1FADP3J23FL219174 I have a problem with this

Customer Question

Ford Focus VIN: 1FADP3J23FL219174Hello.
I have a problem with this car. After about fourth start the engine there is a message on instrument cluster "CRASH MODE" and than I cant start the engine turns are on and horn. Then need ignition off and on and every thing is ok. this problem is regular.
Car is standing in dealer Ford because they have IDS with actual program. Could you tell me what to do step by step.
This car was crashed in USA.
Submitted: 6 months ago.
Category: UK Car
Expert:  sprinkles08 replied 6 months ago.

Hello and welcome to JustAnswer!

If the vehicle was in an accident then that's the reason for the warning. This warning is displayed when the airbag module detects a collision. It sounds as if the repairs after the accident were not completed correctly.

What repairs were done after the accident?

Did any airbags or pretensioners deploy?

Customer: replied 6 months ago.
Hello
I will contact with client and ask him
Expert:  sprinkles08 replied 6 months ago.
Ok.
Customer: replied 6 months ago.
Hello
I spoke with dealer. tommorow he will send to me codes of air bag. He ses that the codes can clear but after fourth or fifth start the engine they come. Tommorow he will check and tell me.
Expert:  sprinkles08 replied 6 months ago.

Ok.

Customer: replied 6 months ago.
Hello again
Could you see at atachment
there is information from dealer
Expert:  sprinkles08 replied 6 months ago.

Do all of these return if they're cleared?

Does the airbag module communicate with the scan tool?

Customer: replied 6 months ago.
I can clear the codes and there is no codes until the message crash mode after some engine starts.
yes we can communicate with air bag module
Expert:  sprinkles08 replied 6 months ago.

What codes are setting in the airbag module? There are no airbag codes shown in the photos and all the codes point to it not communicating.