UK Car Repair Questions? Ask a Mechanic for Answers ASAP
My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
If the dealer did not check the ac drains for being disconnected (this may be part of the drain you located) or for being plugged up this needs done.If there is an issue with either a drain plugged or disconnected leaking water in or an issue with body sealer or a poor weld on the body due to the build this would be repaired and covered under warranty.One thing you can do is to contact Smart customer service and explain the issue and sometimes they can push this along to be repaired under warranty.This is usually the best option when a dealer will not honor the warranty.I suspect drain came loose and caused this here and is not your fault so you will need Smart customer service to push this repair along.
If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.