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sprinkles08
sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 21604
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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Vito electric window dropped with a thump and crack

Customer Question

Vito electric window dropped with a thump and crack
Submitted: 1 year ago.
Category: UK Car
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

If the window suddenly dropped then you either have a broken regulator or a bro***** *****ft plate. The regulator is connected to the motor and the glass and is what raises and lowers the glass. The lift plate is the piece mounted to the glass that connects the regulator to the glass.

If you're intending to repair it yourself what will need to be done is remove the door panel and inspect the regulator and lift plate. Once the door panel is off you'll have no problem spotting the damage.