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Ask Marty Your Own Question
Marty
Marty, European Car Expert
Category: UK Car
Satisfied Customers: 395
Experience:  ASE & Bosch Certified Master Tech. Over 30 years experience.
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Just trying to find out if there is a way to get the sun

Customer Question

Just trying to find out if there is a way to get the sun roof to open fully it tilts but cant get it to slide back
Submitted: 1 year ago.
Category: UK Car
Expert:  Billy replied 1 year ago.
Hello and Welcome! I'm Billy and i will assist you with your inquiry. Feel free to ask if any further info is needed.
My apologies for the delay, thank you for your patience.
When you try to open, do you get any noises, rattling etc..? or nothing?
Customer: replied 1 year ago.
It just locks up its not electric
Expert:  Billy replied 1 year ago.
Hello,
It locks up, so you are unable to turn the handle?
if that's the case, did you check the rails for any obstructions?
did this start suddenly, or after being closed for a long time?
Customer: replied 1 year ago.
Suddenly and i cant see any obstruction to the rails
Expert:  Billy replied 1 year ago.
It locks up, so you are unable to turn the handle?
Did you try tapping a bit on the hatch, as it may have stuck in place?
with hatch tilted, can you look closely on the rails and confirm?
As if the handle turned, we would suspect a cut cable, but in this case the cable seems to be attached (presuming that the handle is not turning)
Customer: replied 1 year ago.
With the hatch tilted i have noticed the catch has popped up off the rail i have managed to get it back on the rail and got it to slide back but aftet tilting it the atch pops back off the rail any suggestions on how to stop this.
Expert:  Billy replied 1 year ago.
Hello,
Is this the catch that holds the rail in place?