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Billy
Billy, Trainer/Master tech.
Category: UK Car
Satisfied Customers: 3498
Experience:  Trainer - master tech., SAE member
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Volvo XC90: yes please my Volvo xc90 satnav cannot read di

Customer Question

yes please my Volvo xc90 satnav cannot read disc
Submitted: 1 year ago.
Category: UK Car
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
hi,
it was so easy to take the money off me but no replies so far
Customer: replied 1 year ago.
hi
it is more than ten minutes now still no response
Expert:  Billy replied 1 year ago.
Hello and Welcome! I'm Billy and i will assist you with your inquiry. Feel free to ask if any further info is needed.
My apologies for the delay, thank you for your patience.
Are you refering to the navigation DVD, or any music CD?
Did you try a different disc, and the system still cannot read?
Do you have any other related problems or symptoms?
Regards,
Billy
Customer: replied 1 year ago.
it is navigation DVD, it can read the map to drive but it cannot update ik keeps saying disc is unreadable or invalid disc
Expert:  Billy replied 1 year ago.
Hello,
In this case, the most likely cause would be a worn or scratched DVD, have you tried a different disc?
(most commonly the DVD reader is faulty on this model, but this does not seem to be your case, and we need to confirm).
Regards,
Billy
Customer: replied 1 year ago.
hi
so what is next then I am really impatient about the this navigator, please help
Expert:  Billy replied 1 year ago.
Hello,
The easiest way to confirm the fault, would be getting another disc and trying it, if the fault persists, then the Navi DVD reader needs replacement.
Regards,
Billy