How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Matt Your Own Question

Matt
Matt, Mechanical Engineer
Category: UK Car
Satisfied Customers: 17283
Experience:  BEng hons Mech engineering, in auto industry 22 years
12772297
Type Your UK Car Question Here...
Matt is online now
A new question is answered every 9 seconds

Zafira club: I have an 03 plate zafira and the imobiliser has

Resolved Question:

I have an 03 plate zafira and the imobiliser has come on.lights and power to car but won't turn over or anything. Any solutions please
Submitted: 1 year ago.
Category: UK Car
Expert:  Matt replied 1 year ago.
Hello

1st thing to try is a new key fob battery

if that doesn't help then charge up or replace the main car battery and ensure that the main battery connections are bright and clean and done up tight

do the same for the engine earth strap

also check the condition of the main power fuses in the under bonnet fuse box unplug each in turn and ensure the contacts are clean and bright and the elements aren't cracked
Matt, Mechanical Engineer
Category: UK Car
Satisfied Customers: 17283
Experience: BEng hons Mech engineering, in auto industry 22 years
Matt and 2 other UK Car Specialists are ready to help you
Customer: replied 1 year ago.
Hi matt have tried the fuses earlier and all seem ok.have got an almost fully charged battery as all the lights and other stuff works fine and battery is showing a good charge on a meter.
Battery terminals are clean and tidy as its a recently new battery but unsure of the earth strap location or condition.i think it's an imobiliser issue as when I turn the key nothing happens at all not even a click off the starting motor.Any more help much appreciated thx.
Expert:  Matt replied 1 year ago.
Hello Darren


if the dash lights come on as normal then its not immobilsed

however if the dash is all dark or goes dark when try to start then yes its a immobiliser issue and sorry to say the best course of action is to get a car security firm or a dealership involved as due to the nature of the issue its not something that can be bypassed on a DIY basis

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Marty

    European Car Expert

    Satisfied Customers:

    349
    ASE & Bosch Certified Master Tech. Over 30 years experience.
< Last | Next >
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    European Car Expert

    Satisfied Customers:

    349
    ASE & Bosch Certified Master Tech. Over 30 years experience.
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Shop Owner

    Satisfied Customers:

    1040
    17 years Shop Owner /Technician. 27 years experience,
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    UK Car Mechanic

    Satisfied Customers:

    472
    12 years as a technician at a Ford and Jaguar dealer Ford and Jaguar factory certified
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    4034
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/NA/nabilc/2011-1-24_205715_jap500.64x64.jpg Billy's Avatar

    Billy

    Trainer/Master tech.

    Satisfied Customers:

    1276
    Trainer - master tech., SAE member
  • http://ww2.justanswer.com/uploads/witt0018/2009-02-09_180738_trev2.jpg Trevor Witting's Avatar

    Trevor Witting

    UK Car Mechanic

    Satisfied Customers:

    815
    NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    UK Car Mechanic

    Satisfied Customers:

    811
    city and guilds level 1 2and 3. mot tester , 28 years experience set up training college in afghanistan
 
 
 
Chat Now With An UK Auto Mechanic
Matt
Matt
Engineer
4137 Satisfied Customers
BEng hons Mech engineering, in auto industry 22 years