How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask martin jones Your Own Question

martin jones
martin jones, UK Car Mechanic
Category: UK Car
Satisfied Customers: 668
Experience:  25 years as a mechanic and mot tester, owned own business for 10 years city and guilds trained
20682938
Type Your UK Car Question Here...
martin jones is online now
A new question is answered every 9 seconds

VW Polo: My 2003 Polo 1.4 auto suddenly would not start this

Customer Question

My 2003 Polo 1.4 auto suddenly would not start this morning. No warning message or error message. Started OK yesterday on second try - up to now it has always started immediately. Sounds like none of the cylinders are catching.
Submitted: 2 years ago.
Category: UK Car
Expert:  martin jones replied 2 years ago.
Hi there and welcome to JA.COM, i will try to assist you with your problem, when you say that none of the cylinders are catching, do you mean it sounds different, also when you are cranking the engine over, does it sound like there are no spark plugs fitted, ie, no compression,please advise, kind regards XXXXX XXXXX do you have any engine managment lights on.
Customer: replied 2 years ago.
When I tried this morning it seemed as if one or more cylinders fired, but the engine immediately died. I've just tried it again (don't want to flatten the battery by trying too often). All the warning lights come on as usual, and then go off when I turn the key to start, apart from the battery light. EPC goes off, as does the 'engine' symbol. It sound as if there is compression but no spark.
Expert:  martin jones replied 2 years ago.
Hi there, the first thing i would check is the cambelt, make sure it has not broken, you will need to remove the top cover to expose the belt, get someone to turn over the engine, make sure the camshaft sprocket is rotating on crank, if this is ok we will go further, please advise, regards martin.
Customer: replied 2 years ago.

It's nearly 11 p.m. here and I can't do this check now. How do I remove the top cover?

Customer: replied 2 years ago.
Did you get my last reply -

It's nearly 11 p.m. here and I can't do this check now. How do I remove the top cover?

Expert:  martin jones replied 2 years ago.
Hi there, ok, have a look in the morning, there should clips holding the top cover on, if you release these you should have enough room to see the pulley whilst you crank the engine, i will be back on line in the morning at about 10 am, regards martin.
Customer: replied 2 years ago.
I've taken the engine cover off - it's a 1.4 16V 2003 so it just pulls off (not easily!). I can see the top part of the cambelt cover (black plastic) but it doesn't look easy to remove, so I didn't try. I charged the battery overnight and tried again this morning, with a booster battery for good measure. Same result - the engine turns and seems to nearly fire, but doesn't make it. As far as I can tell the engine is turning normally
Expert:  martin jones replied 2 years ago.
Hi there, ok thanks for that, seems like that is ok then, apart from the obvious like lack of fuel/immobilizer problem, you may have a faulty crankshaft sensor, but like i said this would be hard to diagnose without seeing the car, the next logical thing to do would be to have your car code read on live readings, this would determine the cause of your fault, you could try to see if you are getting a spark from the ht coil pack/plugs, but to be honest unless you have access to test equipment spark plug jumpers you have a problem, so i really suggest a code read first, also possible fault could be fuel pump, but a code read is the way forward, hope this helps, kindest regards XXXXX XXXXX advise.
martin jones, UK Car Mechanic
Category: UK Car
Satisfied Customers: 668
Experience: 25 years as a mechanic and mot tester, owned own business for 10 years city and guilds trained
martin jones and 2 other UK Car Specialists are ready to help you
Customer: replied 2 years ago.
Just to let you know that the car was seriously flooded, and keeping it turning for a long time eventually cleared it. Going to have plugs checked.
Expert:  martin jones replied 2 years ago.
Hi there, ok thanks for that extra info, all the best, if there is anything else i can help you with please ask, kindest regards martin.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Marty

    European Car Expert

    Satisfied Customers:

    349
    ASE & Bosch Certified Master Tech. Over 30 years experience.
< Last | Next >
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    European Car Expert

    Satisfied Customers:

    349
    ASE & Bosch Certified Master Tech. Over 30 years experience.
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Shop Owner

    Satisfied Customers:

    1040
    17 years Shop Owner /Technician. 27 years experience,
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    UK Car Mechanic

    Satisfied Customers:

    472
    12 years as a technician at a Ford and Jaguar dealer Ford and Jaguar factory certified
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    4034
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/NA/nabilc/2011-1-24_205715_jap500.64x64.jpg Billy's Avatar

    Billy

    Trainer/Master tech.

    Satisfied Customers:

    1276
    Trainer - master tech., SAE member
  • http://ww2.justanswer.com/uploads/witt0018/2009-02-09_180738_trev2.jpg Trevor Witting's Avatar

    Trevor Witting

    UK Car Mechanic

    Satisfied Customers:

    815
    NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    UK Car Mechanic

    Satisfied Customers:

    811
    city and guilds level 1 2and 3. mot tester , 28 years experience set up training college in afghanistan