Recent Feedback
I have a two year old Kia Sportage bought from new and just had two year service. When I got back in my car today I heard a rushing sound from behind and turned in time to watch my rear near side passenger window disintergrate in to thousands of pieces, it just seemed to collapse. No explosion, no sign of forced entry and autoglass confirmed that they had never seen anything like it. There was glass everywhere in tiny pieces, all over my 2 year old granddaughters booster seat, and had she been in it she would probably have been badly injured or even blinded. That glass should have been shatter proof and in my opinion must have been faulty. Yes glass can break but it normally stays in one piece. I rung my agent where I bought it and have it serviced but they couldnt understand it. Just what would have happened had my 2 year old been in it I dread to think. I have a 7 year warranty and I feel this is a fault on production especially as there is no way any car should be produced which allows glass to break in this way . It is a DANGEROUS fault.janet mcgrath
Country: United KingdomMake: KiaModel: sportageYear: 2009Engine: diesel
Hello and Welcome to justanswer...Im sorry to hear about what has happened to you today...Why its happened ...I don't know - this situation should be reported to KIA Uk ..and see what they have to say etc about it...That is - as to how / why it happened.I can tell you though that the glass in production is normal. It is a shatter type glass - in that when this type of glass ( called Triplex ) breaks... it does shatter into millions pieces.The windscreens on vehilces used to the same for many years but nowadays is whats called Laminated ....which means it is glass sandwiching a layer of plastic - ( which you can't see ) which means that when this type of glass suffers a break - it only splits - or cracks....But side glass in vehilces, is Triplex - shatter type.Going back to why this happened with you ...as I say , I dont know of course - but I can only think, it may well have been impacted with something from an external source.. The only other thing would be a defect in the structure of the vehicle - meaning if it twisted or similar - it would cause the glass to shatter.. which is why I say the situation needs to be reported to Kia.I Sincerely XXXXX XXXXX have helped you - but do ask me if you need anything more..
Kind Rgds, MIKE
Feedback and any Bonuses are always appreciated too. Thank you.
Experience: Hi, I am a Car/ vehicle technician of 34 years. 29of -running my own repair/diagnostic business.