How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask jon-t Your Own Question

jon-t
jon-t, UK Car Mechanic
Category: UK Car
Satisfied Customers: 895
Experience:  NVQ L2 & L3Mechancal & Electronic Systems,BMW Technician, AMIMI, Eng Tech
19466685
Type Your UK Car Question Here...
jon-t is online now
A new question is answered every 9 seconds

My seat leon mk 1 has water dripping into the passenger footwell.

Customer Question

My seat leon mk 1 has water dripping into the passenger footwell. I am sure it is not air con fluid by the lack of smell. The air con unit has been broken for a few weeks now, but despite this the heater fans in the car continued to work. Now, since the water leak started, i can hear the fan working down near the passenger footwell, but even on full blast, very little air is coming out of the vents. I am told that ther lack of air coming from the vents could be the flaps not working, if so, how do i access these to investigate? Also, what could the water leak be?

Many thanks

Harry
Submitted: 4 years ago via AskTheMechanic.
Category: UK Car
Expert:  jon-t replied 4 years ago.

Hi

 

I suspect that you have two separte issues: water leak, heater control fault

 

I advise you investigate the heater flap operation to ensure the flaps are moving on demand.

 

 

Water Ingress

 

The door membrane is not fully sealed so water leaks in between the door interior panel and metal work.

 

The N/S/F door pad (panel) needs to be removed for inspection of the membrane seal (foam, metal or plastic panel depending on model/year)

 

Close doors and carry out water test (hose pipe over both doors until leek appears) this will show which door has the issue.

 

If metal panel remove all retaining bolts reseal seal strip on panel (mastic) or replace panel with new item, best result change panel.

 

If foam panel or plastic reseal sealing face with mastic or replace panel if ripped.

 

Carry out second water test to proof repair.

 

Refit door pad.

 

Note when doing water test only access vehicle through opposite side to inspect for leaks, easier if you are in car and have someone on the hose.

Customer: replied 4 years ago.

Thankyou for this, however, i need to know how to access the heater flaps. Also, The leak is not coming from water outside, there is a steady dripping coming from right underneath the dashboard in the passenger footwell. Please let me know if you have any further advice.

 

thankyou.

Customer: replied 4 years ago.

I have now resolved the problem. There was a damaged seal above the air intake causing the air filter to be wet and therefore very limited air could pass through. This also accounted for the dripping. Thankyou for trying to help but it appears that you did not provide the solution therefore i will not be paying the £11.

 

Kind Regards

 

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Marty

    European Car Expert

    Satisfied Customers:

    349
    ASE & Bosch Certified Master Tech. Over 30 years experience.
< Last | Next >
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    European Car Expert

    Satisfied Customers:

    349
    ASE & Bosch Certified Master Tech. Over 30 years experience.
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Shop Owner

    Satisfied Customers:

    1040
    17 years Shop Owner /Technician. 27 years experience,
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    UK Car Mechanic

    Satisfied Customers:

    472
    12 years as a technician at a Ford and Jaguar dealer Ford and Jaguar factory certified
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    4034
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/NA/nabilc/2011-1-24_205715_jap500.64x64.jpg Billy's Avatar

    Billy

    Trainer/Master tech.

    Satisfied Customers:

    1276
    Trainer - master tech., SAE member
  • http://ww2.justanswer.com/uploads/witt0018/2009-02-09_180738_trev2.jpg Trevor Witting's Avatar

    Trevor Witting

    UK Car Mechanic

    Satisfied Customers:

    815
    NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    UK Car Mechanic

    Satisfied Customers:

    811
    city and guilds level 1 2and 3. mot tester , 28 years experience set up training college in afghanistan
 
 
 
Chat Now With An UK Auto Mechanic
jon-t
jon-t
802 Satisfied Customers
NVQ L2 & L3Mechancal & Electronic Systems,BMW Technician, AMIMI, Eng Tech