UK Appliance Repair Questions? Ask a Technician for Answers ASAP
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Are you certain it is the drain pump running and not the wash motor? This behavior is very common when the heater circuit has issues and the water is not heating correctly, usually caused by a faulty solder connection on the PCB. If you open the door mid cycle, is the water hot and steamy?
No, they usually do just as you are seeing.
Okay, so it is likely that the control does not recognize that the water has drained. The attached page shows the pressure system and how it works. It is mounted on the left side of the tub at the bottom. Can you access that and see if it is plugged up with "gunk" or have any other issues?
The machine has to be pulled out and the left side access panel removed, there are screws on the back.