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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19733
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a smeg oven with pyrolitic cleaning function the

Customer Question

I have a smeg oven with pyrolitic cleaning function the glass shattered during cleaning and we have replaced the glass however the green lock light is still on but the door is open
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: model is SFP372X
JA: Do you plan on doing the work yourself?
Customer: changed glass already just want to reset the green lock light
JA: Anything else we should know to help you best?
Customer: wie have booked an engineer but they cant come till Friday
Submitted: 1 month ago.
Category: UK Appliance
Expert:  Kelly replied 28 days ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 28 days ago.

The door lock assembly was probably damaged and will need to be replaced. Does the door close all the way uninhibited?