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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 20857
Experience:  Highly accurate diagnostician with over 30 years experience!
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How do I get my Leibher fridge freezer off demo mode the

Customer Question

How do I get my Leibher fridge freezer off demo mode the appliance is not cold enough
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: 7 years old and the appliance number is(###) ###-####
JA: Do you plan on doing the work yourself?
Customer: Yes if it is simply a matter of turning a switch off or ordering a new part
JA: Anything else we should know to help you best?
Customer: The freezer was very iced up and so it was defrosted - turned off etc and now the appliance will not get to temperature even though it is saying 3 degrees it certainly is not
Submitted: 5 months ago.
Category: UK Appliance
Expert:  Kelly replied 5 months ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 5 months ago.

If it is cooling at all, the unit is not in DEMO mode. I suspect the frost was not completely defrosted and is still blocking air flow. Did you allow the doors to remain open for 24 hours when you shut it off to allow the frost behind the panels to thaw?

Customer: replied 5 months ago.
No it's not cooling the temperature is static
Expert:  Kelly replied 5 months ago.

Is the compressor running, how about fans?