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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19055
Experience:  Highly accurate diagnostician with over 30 years experience!
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Neff dw not cleaning properly. the spinners are clean but I

Customer Question

Neff dw not cleaning properly. the spinners are clean but I am not convinced they are turning properly.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 1 day
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I think there may be something missing from the top inside the dw resulting in the fact that there is not sufficient pressure to spin the spinner.
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: Neff S5443X2GB and no
Submitted: 11 days ago.
Category: UK Appliance
Expert:  Kelly replied 10 days ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 days ago.

Most oftentimes, poor wash pressure is due to dirty filters or low water level. Is the filter clean and does the sound change, indicating recirculation pressure change, when water is manually added to a wash cycle?