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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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ALARM E23 ON AN IQ800 WASHING MACHINE, SIEMENS IQ800 4 YEARS

Customer Question

ALARM E23 ON AN IQ800 WASHING MACHINE
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: SIEMENS IQ800 4 YEARS OLD
JA: Do you plan on doing the work yourself?
Customer: YES IT WILL BE A LONG WAY TO COME TO POLAND I THINK YOU ARE IN THE UK
JA: Anything else we should know to help you best?
Customer: the filter was blocked i have cleaned this and it is okay the pump will spin. and the machine did drain then alarm e 23 came on
Submitted: 27 days ago.
Category: UK Appliance
Expert:  Kelly replied 27 days ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 27 days ago.

Unplug the machine for at least 15 minutes to reset the electronics. Does the behavior change when plugged back in?

Customer: replied 27 days ago.
okay i will unplug the machine
Expert:  Kelly replied 27 days ago.

Thank you. Let me know what happens, please.