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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Statesman washing machine with E11 flashing just looking at

Customer Question

statesman washing machine with E11 flashing just looking at these other answers
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: statesman zxl 14070
JA: Do you plan on doing the work yourself?
Customer: my childrens school uniform is trapped in the machine and they need it for MOnday so my dads going to try
JA: Anything else we should know to help you best?
Customer: no that's all it wont let you dial to any other program as all flash E11
JA: I'm an assistant to the appliance technician. I work with them to help customers like you.
Customer: can you help
Submitted: 4 months ago.
Category: UK Appliance
Expert:  Kelly replied 4 months ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 4 months ago.

Do you hear the drain pump running, too?

Customer: replied 4 months ago.
no just the warning noise my Dad has checked and the pump is blocked with a sock
Expert:  Kelly replied 4 months ago.

Okay, so water has been drained out now? Unplug the machine for at least 15 minutes to reset the control. Any change, will the door unlock?

Customer: replied 4 months ago.
no that's ok we will try to sort it out ourselves
Expert:  Kelly replied 4 months ago.

Oh, okay. Good luck.