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Ask Daniel T. Your Own Question
Daniel T.
Daniel T., Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 14831
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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I have a liebherr premium nofrost integrated freezer and the

Customer Question

hi i have a liebherr premium nofrost integrated freezer and the ice tray has broken
JA: What's the make and model? And have you checked the settings recently?
Customer: No i havent checked it as its been working perfectly but on inspection of the fault the tray that fills with ice and tips is smashed somehow. its a Liebherr premium nofrost
JA: Do you plan on doing the work yourself?
Customer: i probably could if i could locate the correct part but would be happy for an engineer to do and also service and the fridge also
JA: Anything else we should know to help you best?
Customer: you could tell me how to identify the model
Submitted: 1 month ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 month ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel T. replied 1 month ago.

Can you post the model number of the appliance please and i will see if i can find the part for you.

Customer: replied 1 month ago.
hi its an integrated appliance and nothing obvious on the front of the appliance
Expert:  Daniel T. replied 1 month ago.

If you look inside the fridge there may be a sticker in there behind the salad box with the model details on it.

Customer: replied 1 month ago.
hi its a freezer but will look inside behind all boxes
Customer: replied 1 month ago.
serial no 27.640.703.9
Service no(###) ###-####08
IGN 2566
Index 20H - 001
Expert:  Daniel T. replied 1 month ago.

Great, Give me a few minutes and i will get back to you asap.

Expert:  Daniel T. replied 1 month ago.

Click here if you want to buy the ice tray and fit it yourself.

But if you would rather have an engineer do it then with these you will be best off with Liebherr themselves.

There number is ***** 147888.

Give them a ring and tell them the ice tray is broken and they will send an engineer round and fix it and check the rest of it out as well while they are there.

If you need anymore info just get back to me.

Expert:  Daniel T. replied 1 month ago.

I see the question is still open here.

Is there anything else you need to know?

If not then if you could rate the answer that will close the question.

Many thanks

Customer: replied 29 days ago.
Hi Daniel
I have ordered the part and am awaiting delivery, it looks quite straight forward to fit so ill have a go.
if all else fails ill call the customer support number you provided.thanks Adrian
Expert:  Daniel T. replied 29 days ago.

No worries. Hopefully you will sort it from there. If you need more help then just get back to me.

If you could remember to rate the answer that would be great.