How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel T. Your Own Question
Daniel T.
Daniel T., Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 14811
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your UK Appliance Question Here...
Daniel T. is online now
A new question is answered every 9 seconds

I have a Bosch classixx 6 1400 express washing machine and

Customer Question

Hi,
I have a Bosch classixx 6 1400 express washing machine and it doesn't read washings the program when is set
For example if it set for 60 degrees machine filling the drum with water and start wash but it does for whole time never warm up the water ,drain or spin and rinse.
Submitted: 1 month ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 month ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel T. replied 1 month ago.

Can you post the full model number please.

Also is the washer completeing the cycle ok?

Or is it taking longer then it should do?

Customer: replied 1 month ago.
Full model number is : WAE28363GB/05 FD 8812 600068
The washer does not complete the cycle. It gets to 1(min) and it can do it for hours before we stop it.
The only cycle that it completes is FRESHEN UP/RINSE , SPIN and DRAINThank you
Expert:  Daniel T. replied 1 month ago.

Ok if thats the case then this will be a heater element fault. This is a fault we see a lot on these so when it sticks on 1 minuite and works fine on the rinse cycle then the wash heater will be faulty.

Now to access the wash heater this is located at the front of the drum.

So you need to remove the front panel to access the heater element.

Then with a new heater fitted this will cure the fault from there and get it back up and running again from there