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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Zanussi integrated fridge freezer ZBB6266. It was

Customer Question

I have a Zanussi integrated fridge freezer ZBB6266. It was installed in 2010. The fridge is not working i.e. Warm and turning the thermostat makes no difference. A service engineer took 3 minutes to tell me that the 'insulation' had gone and there was nothing he could do! He just tapped the rear of the fridge wall. Is this repairable or do I really need a new fridge freezer??
Submitted: 7 months ago.
Category: UK Appliance
Expert:  Daniel T. replied 7 months ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel T. replied 7 months ago.

If you press all over the back wall inside the fridge does any part of it feel spongy like you can press it in or is the back wall soild?