UK Appliance Repair Questions? Ask a Technician for Answers ASAP
After it initially pumps out and then starts to fill with water do you hear a hum from the base area?
OK I need you to take of the side panel and check that the circulating pump (not the drain pump) is not seized. What should happen is that shortly after it starts to fill it will start to circulate the water.
OK I need you to test the pump, you can leave it out with the wires still connected and see if the shaft turns shortly after the pump stops pumping the water down the drain?
OK hopefully you should be OK now but keep an eye on it, if the pumps stops once it usually causes the insulation on the motor to start to breakdown.
From what I could see they looked OK but remember that the heat on the windings is in the center of the motor not on the outside where the fan can cool it. The fact that the spray arms dont rotate indicates that there is insufficient water pressure to cause this to happen. They are mechanically propelled by the spray bar jets gushing out high pressure water.
OK looks good then - no the water pressure to the appliance is not the problem, it is the ability of the circulating pump to supply high enough water pressure to the spray bars to spin them. If this is happening you should be OK.
A pleasure, likely scale but keep an eye on it and come back to me if you need further help. In the meantime would you kindly rate the help given by selecting from the star rating at the top of the screen. This allows me to shut down the question on my screen but allows you to come back at any time and continue the question. Thank you for using JA and have a good day - Ian
OK well it now sounds like the circulating pump is faulty.