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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19041
Experience:  Highly accurate diagnostician with over 30 years experience!
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Am having issues with my whirlpool akp262/ix, the stove seem

Customer Question

Hi Am having issues with my whirlpool akp262/ix
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: the stove seem to be working but its not heating up
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: its type: fxvm6 and estimated to be 5 years old
Submitted: 1 month ago.
Category: UK Appliance
Expert:  Kelly replied 1 month ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

Is no element working at all, not even the grill element?

Customer: replied 1 month ago.
the grill is shorting
Expert:  Kelly replied 1 month ago.

Okay, have you inspected the wiring at the back of the oven? I know it is hard to get to as it will need to be pulled out.

Customer: replied 1 month ago.
no i havent inspected as it is the built in type
Expert:  Kelly replied 1 month ago.

That will be the next appropriate step. I suspect there is a wiring issue at the back where the elements are connected. You may need an electrical test meter to perform some testing on the elements, too. Do you have a meter to perform any testing with?

Customer: replied 1 month ago.
no dont have any meter to test the wiring. i guess i may have to call somebody to fix. looks like its beyond diy?
Expert:  Kelly replied 1 month ago.

Well, if you can get it pulled out and access panels removed, you may see the issue. However, if it is not a visible fault, with no meter, it will be near impossible to determine what may be causing the issue. I suspect it may be a faulty element connection.

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