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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: UK Appliance
Satisfied Customers: 1448
Experience:  Senior Service & Technical Manager at Allsorts Recycling & Appliance Repairs
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I have an idesit widl102 and all the lights are flashing. I

Customer Question

Hello, I have an idesit widl102 and all the lights are flashing. I have replaced the control board to no avail. Any ideas?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: A few weeks
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: No
Submitted: 8 months ago.
Category: UK Appliance
Expert:  George-Allsorts replied 8 months ago.

When you say "all the lights" please elaborate

Customer: replied 8 months ago.
All green lights across the top plus the red lock light. Also the bottom of the four on the left
Customer: replied 8 months ago.
Can you give me a step by step guide?
Customer: replied 8 months ago.
Is this chat still live?
Expert:  George-Allsorts replied 8 months ago.

I am here, yes

Customer: replied 8 months ago.
I do not want to call, the extra £20 doesn't warrant it. Please give me the details
Expert:  George-Allsorts replied 8 months ago.

Which control board did you change?

The flashing lights are indicating that the Drying Heater relay contacts are welded on the module.

Customer: replied 8 months ago.
The board behind the buttons. I do not use the dryer part
Customer: replied 8 months ago.
I keep getting emails stating the problem is resolved. It is not. I am getting a really bad feeling about this
Expert:  George-Allsorts replied 8 months ago.

Ignore the emails... It is not me sending them.

The module you have changed is the incorrect one... The one that you need to change (or have repaired) is on the left hand side as you take off the rear panel

Customer: replied 8 months ago.
What is wrong with it?
Expert:  George-Allsorts replied 8 months ago.

There is a relay on that board that is giving permanent feed to the heater.. The board can sense this and therefore prevents you from using the appliance, obviously for safety reasons

Expert:  George-Allsorts replied 8 months ago.

There is a place that I use to have the boards repaired.. Do you want their info?

Customer: replied 8 months ago.
Expert:  George-Allsorts replied 8 months ago.

Here you go...

--------------------------------------
EMW Electronics
The Barn
Millfield
Forest Road
Oxton
NG25 0TD
Phone#0115-9652-118
--------------------------------------

Please remember to rate my assistance to you today.

Customer: replied 8 months ago.
OK but is probably not worth repairing. I have to work out how to take the back off as well
Expert:  George-Allsorts replied 8 months ago.

The back panel is just screwed on

Customer: replied 8 months ago.
Can only see one screw at the moment
Expert:  George-Allsorts replied 8 months ago.

You will now get more emails asking you to rate my assistance.. Once you have rated using the stars that are available for rating, the emails for this should stop.

Expert:  George-Allsorts replied 8 months ago.

There should be 6 screws holding the back panel on.. remove them and lift the panel clear.

Remember to turn off the power before attempting to do any work

Customer: replied 8 months ago.
Gave disconnected all from the board but cannot remove it
Customer: replied 8 months ago.
What is locking it?
Expert:  George-Allsorts replied 8 months ago.

To remove the board

Remove the back panel.
Remove the 2 screws securing the module support to the cabinet (on the outside).
Disconnect the wiring - note the plug positions.
Lift the module and support up to disengage it from the cabinet

Expert:  George-Allsorts replied 8 months ago.

There is also a plastic cover for the electrical connection point on the outside that needs removing

Expert:  George-Allsorts replied 8 months ago.

Look at the image supplied in the link below...

Undo the two screws on the white cover to the left of the image, then remove that cover.

Then lift the module holder up and out

Expert:  George-Allsorts replied 8 months ago.

I notice you have not rated the assistance I gave you.. This is the only way I get credited both for responding to you, and for the time that I spent diagnosing your issues.
Please reciprocate the assistance I gave you, by taking the time to rate my assistance using the stars provided at the top of the page.