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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a problem with my Hoover washing machine, Nextra

Customer Question

HI Pearl I have a problem with my Hoover washing machine
JA: Can you guesstimate how old your Hoover is? And just to clarify, what's the exact model?
Customer: Nextra Optima
JA: Do you plan on doing the work yourself?
Customer: not sure I cleared out the filter and I just checked there is cold water coming into the feed pipe but it is still not loading any water at the start...its just paused totally
JA: Anything else we should know to help you best?
Customer: it didnt rinse last time I tried...the water seems to stay in the bottom of the thats why I cleaned the filter tonight
Submitted: 24 days ago.
Category: UK Appliance
Expert:  Daniel T. replied 24 days ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel T. replied 24 days ago.

Can you post the model number please.

Also if you try it on a rinse only cycle will this work?

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