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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 18578
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Bosch serie 6 wash dryer and door won't open. 4

Customer Question

Hello I have a Bosch serie 6 wash dryer and door won't open.
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: 4 months old.
JA: Do you plan on doing the work yourself?
Customer: It's 8.5 kg wash & dry serie 6
JA: Anything else we should know to help you best?
Customer: The front panel shows word 'end' flashing key, lock sign and click with 3 stripes to left.
Submitted: 19 days ago.
Category: UK Appliance
Expert:  Kelly replied 17 days ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 17 days ago.

Unplug the machine for at least 4 hours to facilitate a full reset of the electronics. Does the behavior change at all when it is plugged back in?

May I please have your model number so I am able to provide you with accurate, model specific information?

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