UK Appliance Repair Questions? Ask a Technician for Answers ASAP
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I suspect you have a faulty door switch. If the door switch is not closed, the controller will not allow the motor to start.
The reset button is shown on the thermostat on the attached page, left side of page. Have you reset that button?
No, the heater does not need to be removed, just the access cover, The screwdriver is just shown as it releases the latch and is irrelevant to the reset button.