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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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The fridge & freezer won't get cold enough, Its a Smeg 15

Customer Question

The fridge & freezer won't get cold enough
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Its a Smeg 15 years old american side by side doors.
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: Even when I've turned down as far as it goes thermostat wont get it cold enough.
Submitted: 1 month ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 month ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel T. replied 1 month ago.

Is it both the fridge and freezer thats not getting cold enough?

Also can you post the model number please.

Customer: replied 1 month ago.
both not performing as they should.
Expert:  Daniel T. replied 1 month ago.

Do you have the model number please?

Customer: replied 1 month ago.
Expert:  Daniel T. replied 1 month ago.

Im sorry nothing is comming up with that number. Did you get the details of the sticker inside the fridge?

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