How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

My Neff washing machine seems to have come to a halt on

Customer Question

Hello my Neff washing machine seems to have come to a halt on 'final rinse'. No error messages. Tried to press 'start' but no effect.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: NEFF frontload. More than 5 years.
JA: Do you plan on doing the work yourself?
Customer: It depends what is involved.
JA: Anything else we should know to help you best?
Customer: No
Submitted: 1 month ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 month ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel T. replied 1 month ago.

Can you post the full model number of the washer please.

Also are you able to start a new wash cycle or does it just not work at all know?

Are any lights comming on?

Customer: replied 1 month ago.
Hello, as I already reported I have solved the problem and do not need an answer thank you.
Expert:  Daniel T. replied 1 month ago.

No worries thats fine. Glad to hear you got it sorted and thanks for letting me know.