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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a AEG Competence BU double oven. The fan oven does

Customer Question

Hi,
JA: Hi. What is your issue regarding?
Customer: I have a AEG Competence BU double oven. The fan oven does not operate at all - no fan, no heat, no switch light. Repair man failed to turn up! Any suggestions? Other oven and grill are fine.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: AEG Competence 3210 BU.
JA: Do you plan on doing the work yourself?
Customer: If possible.
JA: Anything else we should know to help you best?
Customer: Element seems fine.
Submitted: 9 months ago.
Category: UK Appliance
Expert:  bonzaco replied 9 months ago.

Hi my name is ***** ***** can you give me the full pnc number from the rating label so that I can look up the specs please.

Customer: replied 9 months ago.
Product No. is###-##-####
Expert:  bonzaco replied 9 months ago.

Thanks Just checking

Expert:  bonzaco replied 9 months ago.

OK can you give me the serial number there are three versions

Customer: replied 9 months ago.
Serial No. AEF 8 45 00003
Expert:  bonzaco replied 9 months ago.

Thank you, looking at the wiring diagram you need to check that both the main oven selector switch and thermostat are actually working, power is fed from this to the element. If either of these are faulty you wont get any power to the fan oven element.