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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My fridge not cooling, freezer cabinet not freezing after

Customer Question

my fridge not cooling, freezer cabinet not freezing after being empty for a few weeks
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: whirlpool fridge with small freezer cabinet unknown model had for 14 years
JA: Do you plan on doing the work yourself?
Customer: if possibilbe depending on fault
JA: Anything else we should know to help you best?
Customer: been away for three weeks with nothing in the freezer cabinet and very little else fridge still on switch on
Submitted: 1 month ago.
Category: UK Appliance
Expert:  Kelly replied 1 month ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?

Customer: replied 1 month ago.
don't hear any fan running, fridge has always been quiet, no frost inside freezer section
Customer: replied 1 month ago.
model number whirlpool arz 141/h
Expert:  Kelly replied 1 month ago.

Can you tell if the compressor is running or not?

Customer: replied 1 month ago.
no idea if running but decided to get new fridge thanks anyway
Expert:  Kelly replied 1 month ago.

I understand, thank you. Have a great rest of your day!

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