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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21544
Experience:  Highly accurate diagnostician with over 30 years experience!
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My dad has a prestige pr1 d60. The top oven is working fine.

Customer Question

My dad has a prestige pr1 d60. The top oven is working fine. The bottom over is not coming on. No light, no fan and no heat. Any ideas?
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: It's a prestige pr1 d60. Not sure how old. Five years plus?
JA: Do you plan on doing the work yourself?
Customer: Yes, my husband
JA: Anything else we should know to help you best?
Customer: No, I don't think so. As no light / fan coming on, doesn't feel like it's the element
Submitted: 9 months ago.
Category: UK Appliance
Expert:  Kelly replied 9 months ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.

It is likely that the issue lies with the wiring or possibly an open thermal fuse. Has the oven been disassembled for inspection yet?

Customer: replied 9 months ago.
No, not yet. We're not sure what bits needed to be opened up at this stage (back, front, top)
Expert:  Kelly replied 9 months ago.

I would start at the back, looking for any broken or burnt wiring connections. Let me know what you find, please.