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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21487
Experience:  Highly accurate diagnostician with over 30 years experience!
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Got a strange one for u.have a hotpoint smart wash machine.

Customer Question

got a strange one for u.have a hotpoint smart wash machine. no power lights. socket and fuse okay. a few minutes ago the machine started filling with water, still no power lights. turned plug off to stop it. manually drained water, door will not open. weird or what
JA: Can you guesstimate how old your Hotpoint is? And just to clarify, what's the exact model?
Customer: Jan 2016, smart tech!
JA: Do you plan on doing the work yourself?
Customer: any ideas. is it a simple prob?
JA: Anything else we should know to help you best?
Customer: nope
Submitted: 9 months ago.
Category: UK Appliance
Expert:  Kelly replied 9 months ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.

The errati9c behavior and the lack of any life signs on the machine sounds like the main electronic control has failed.

May I please have your model number so I am able to provide you with accurate, model specific information?