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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19033
Experience:  Highly accurate diagnostician with over 30 years experience!
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Filter light came on so checked my book on what to do.

Customer Question

Filter light came on so checked my book on what to do. Washed the filter in soapy water and left it to dry. Put it back next day, tried a damp towel, barely warm and clean filter light keeps coming on and consequently stops the machine
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: A Beko DRVS 62 W brought on the 24th January 2012
JA: Do you plan on doing the work yourself?
Customer: No - to old and decrepid
JA: Anything else we should know to help you best?
Customer: No
Submitted: 2 months ago.
Category: UK Appliance
Expert:  Kelly replied 2 months ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.

The temperature sensor is telling the controller that the exhaust temperature is too high. That is usually the result of poor air flow due to a restricted filter. Since we know the filter is clean, the sensor is likely faulty and will need to be replaced, requiring complete disassembly of the machine.