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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 18663
Experience:  Highly accurate diagnostician with over 30 years experience!
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My Neff dishwasher will not fill with water and the tap icon

Customer Question

Hi, my Neff dishwasher will not fill with water and the tap icon on the top of the door lights up
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Sorry the model number has worn can't see it. I did fill the bottom with water but made no difference. How do I run a diagnostic test
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: All the control buttons are on the rop of the door and you cannot see them when the door is closed
Submitted: 1 month ago.
Category: UK Appliance
Expert:  Kelly replied 1 month ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

I suspect the water inlet valve will need to be replaced. At the start of the cycle, do you hear the valve humming or buzzing at all? Does the drain pump run continuously?

May I please have your model number so I am able to provide you with accurate, model specific information?

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