UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Would you kindly let me have the make and model number of your appliance please - Ian.
Many thanks - now could you give me an extra bit of information - if you look at the label in the door it will give you a PNC number that is either 9 or 11 numbers long. Could you let me have this too as this gives me the appliance specifications. Secondly how old is your machine and is the drum free to spin or slightly stiff?
OK first thing to do is take off the top of the appliance - just a couple of screws at the back and then a gentle tap on the front edge and the top should lift off - once you have it off come back to me.
Thats fine - I'm on most days after 5pm so just ping me on here and it'll be routed through to me.