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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 18624
Experience:  Highly accurate diagnostician with over 30 years experience!
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I got a message on my Miele washing machine, It says

Customer Question

I got a message on my Miele washing machine
JA: Can you guesstimate how old your Miele is? And just to clarify, what's the exact model?
Customer: It says waterproof system activated close stopcock
JA: Do you plan on doing the work yourself?
Customer: Yes pls
JA: Anything else we should know to help you best?
Customer: That's the problem I got now
Submitted: 1 month ago.
Category: UK Appliance
Expert:  Kelly replied 1 month ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

Water has leaked into the base of the machine and will need to be dried up to restore operation. Look for any holes or tears in the rubber door boot that may be allowing water to leak into the base. Let me know what you find.

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