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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Bosch Classixx dishwasher 2yr old. It keeps

Customer Question

I have a Bosch Classixx dishwasher 2yr old. It keeps stopping early in cycle and check water light comes on. I've tried the tipping method but no joy.Can you advise?John
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: 2 years old, and model SPS40C12GB/14.
JA: Do you plan on doing the work yourself?
Customer: If I can
JA: Anything else we should know to help you best?
Customer: I don't think the heater element is working as nothing hot. I have tried to start stop the program all the way to drying cycle but still no heat.
Submitted: 2 months ago.
Category: UK Appliance
Expert:  bonzaco replied 1 month ago.

Hi my name is ***** ***** can you just do a prewash program and advise if it completes this - then come back to me with your results.

Customer: replied 1 month ago.
Two mins after program started the 'check water 'light came on and a minute after that it stopped altogether.
Expert:  bonzaco replied 1 month ago.

Thank you - if you check inside is there a water level between 5 - 10mm level and during this first couple of minutes did you hear the circulating pump splashing the water around?

Customer: replied 1 month ago.
No water in bottom. Pump seems to be working fine.
Customer: replied 1 month ago.
Not sure about circulating pump.
Customer: replied 1 month ago.
Anybody there!
Customer: replied 1 month ago.
Why am I not getting a response? I've paid £13 and have waited 4 days, this service is appalling. If I don't get a result today I'm contacting the ombudsman.
Customer: replied 1 month ago.

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